Terms & Conditions
JED ("we," "us," or "our") is committed to protecting the privacy of our customers ("you" or "your"). Please carefully review the following Terms and Conditions, which govern your use of JED's services. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using our services.
1. About JED
At JED, we provide an innovative online platform that empowers individuals and organizations to conduct voting, ticketing, and nomination events with utmost confidentiality and security.
2. License
Upon accepting these Terms and Conditions, you are granted a limited, non-exclusive, and non-transferable license to access and utilize JED's online platform as per the terms specified in a separate Services Agreement mutually agreed upon by both parties
3. Payments, Cancellation, and Refund Policy
Payment processing services are facilitated by Paystack, governed by their terms and conditions. Refunds are subject to review and applicable laws. Fraudulent transactions are promptly identified and canceled to protect both JED and its clients.
4. Right to Refund
Customers have the right to request a refund if services are not delivered as per the agreed terms. Refund requests must be submitted via info.jedvotes@gmail.com. Approved refunds will be processed promptly.
5. Prohibited Acts
Users must not engage in tampering, interference, infringement, spamming, malware installation, harming minors, impersonation, violating laws, or disabling security features.
6. Your Content
By submitting Content to JED, you grant us the right to use it in connection with our services. Prohibited content includes illegal, infringing, offensive, or harmful material.
7. Changes and Updates
JED reserves the right to update, modify, or discontinue services with prior notice. Temporary suspensions for maintenance purposes may occur.
8. Copyright and Intellectual Property Rights
All rights to JED's services and content are reserved. Users may access the website for informational purposes only.
9. Cancellation and Termination
Accounts may be terminated for illegal compliance, technical issues, fraudulent activities, or at JED's discretion.
10. Terms for Certain Customers and Countries
JED operates under Ghanaian laws. Users accessing our services from other locations do so at their own risk and must comply with local laws.